Major system outage.
Live health for asks.app — the dashboard, API, chat widget, AI responses, messaging channels, and the providers we build on.
What we run.
Core REST API at api.asks.app — powers the dashboard, widget, and all channels.
The Asks workspace at app.asks.app — inbox, knowledge base, analytics, settings.
Public chat pages (app.asks.app/c/…) and hosted help centers (…/help/…).
The embeddable widget script served from cdn.asks.app on customer sites.
Key-authenticated REST API (api.asks.app/v1) and the remote MCP server endpoint.
The AI agent answering customer conversations, including knowledge retrieval.
Live inbox updates, typing indicators, and message streaming (Socket.IO).
WhatsApp, Instagram, Messenger, Telegram, Slack, and Discord message delivery.
Transactional email and the inbound email support channel (via Resend).
Website crawling, document processing, and knowledge-base indexing.
Plan changes, checkout, and usage top-ups (Stripe and Shopify billing).
The marketing website.
Product documentation at docs.asks.app.
The Asks app embedded in Shopify admin.
unreachable (timeout or connection error)
What we build on.
Third-party services Asks depends on, read from their public status APIs. Trouble here isn't an Asks outage, but it can affect the features listed on each card.
Past 90 days.
No incidents reported in the past 90 days.